If your product does not suit you, you can return it and be refunded or exchange it with another product within 30 days of receipt of the invoice.

Learn more: https://donnerfr.com/pages/politique-de-retour

If you have any difficulties during the warranty period, the Donner team can confirm the defects and provide you with maintenance service.
Most products have a 2 year warranty.

Learn more: https://donnerfr.com/pages/politique-de-garantie

We promise to respond to you within 24 hours.

An online chat (Online Time: 10:00 - 19:00)

E-mail : service@donnerfr.com

Chat Facebook Live : @Donnermusic_FR

Learn more: https://donnerfr.com/pages/nous-contact


Items are shipped directly from local warehouses.
Once the preparation of the packages is complete, the delivery generally takes between 3 and 5 working days to reach you.
Due to the effects of the situation triggered by COVID-19, shipments may be delayed and delivery may take 4 to 7 working days.

Learn more: https://donnerfr.com/pages/faq_livraison



Learn more about customer experience:

https://donnerfr.com/pages/faq